- You MUST receive a Return Authorization number before returning anything to our Akron, Ohio warehouse. Please review our return policy before shipping anything back, our money-back guarantee is NOT unconditional.
- Please ship all returns to the address below. Be sure to use a trackable shipping method, and insure the merchandise for your protection while it is in transit.
Returns Department
1760 Wadsworth Rd
Akron, OH 44320
- Please refer to your tracking information for the status of the returned package.
Refunds are issued once the item is received in our Akron, OH warehouse. To check on the status of your return, include your order number (including dashes) in your email. Please do not call to check on returns, we process EMAIL requests ONLY!